It is important to always be gathering feedback from your customers. It helps you understand what they like and do not like about your products or services, which in turn will help you improve them. Market research can be time-consuming and expensive, but there are plenty of tools out there that make it easier than ever before! In this blog post we’ll cover 8 essential tools for getting customer feedback easily.
The first tool is SurveyGizmo: This product allows you to create powerful surveys that are easy to share, understand and act on. There are plenty of tools out there for creating surveys, but what really sets this one apart from the rest is its advanced features like branching logic, conditional questions and more! For example, if someone says they love your products or services in a certain category then ask them why while also asking different users who say they do not enjoy something about the same thing without mentioning it being an issue with your company – very clever indeed! Another great feature is their A/B testing which can be used to see how well each survey version performs before deploying it live online. Lastly, these results come at no cost unless you have a large number of responses – then it’s time to pay up!
The second tool is UsabilityHub: This product makes usability testing easy and affordable, which can be done from anywhere in the world with speed and accuracy. For example, if you are considering redesigning your website this would make an excellent way to test out new designs before spending any money on them. The best part about all of these tests is that they deliver incredibly actionable results which allow you to continue iterating until your users want what you offer when they see it (and only after). With their adaptive platform, customers will never finish one design or version without immediately seeing how well another works for them making success inevitable even if major changes need made along the way.
The third tool is Survicat:. This product seeks to simplify the process of market research by allowing you to quickly and easily create surveys, polls or quizzes that are easy for your customers to understand while also making sure they provide relevant data. With their advanced targeting abilities it makes creating a survey much easier than with other products – all you have to do is import your email list. If this sounds too complicated then don’t worry because their intuitive interface allows anyone no matter how tech savvy they are make sense of everything right away without even having any prior experience in doing so (which means everyone). Another feature which will help out tremendously here is their comprehensive analysis tools where results can be analyzed after gathering them from real users rather than just people on a list.
The fourth tool is UserTesting: This product allows you to test websites or apps with real users so that you can get valuable data on how they are being used in the real world, which will help improve your business! For example, if it’s not user friendly enough for people then there is no way anyone would want to use it and more importantly buy from you. That said, this type of research typically takes some time because tests need to be
conducted by hand but at least here results come quickly after each session thanks to their advanced technology – which means faster iterations towards success! Plus, these sessions are recorded too allowing them to be viewed over again while also making sure nothing gets missed along the way during analysis (which is great for teams).
The fifth tool is Feedback Army: This product allows you to get feedback from your target audience on a wide range of topics in order to improve your business decisions! What’s unique about this one is that it offers access to a huge and diverse panel of people who are always willing to share their thoughts – no matter how crazy they might be. Plus, with their community moderating system all feedback gets reviewed before being sent off so only the best makes it through (and helps keeps things civil). In terms of results, they like to pride themselves on delivering high-quality data that can help make better informed decisions without any bias getting in the way – perfect for those moments when tough choices need made quickly.
The sixth tool is Peek: This product allows you to get feedback on your website or app from people who haven’t even used it yet! What’s great about this is that you can see how they react to the design and if there are any glaring issues before launch (which will save time and money). In terms of cost, it starts at a very reasonable $39 per month for unlimited tests which makes it perfect for startups or small businesses who can’t afford other more expensive options. Plus, with their “A/B testing” feature you can test two different designs against each other to see which one users prefer – something that becomes incredibly important as you grow and want to focus on making changes that appeal to everyone (instead of just a few people).
The seventh tool is Userfeel: This product also allows you to get feedback from people who haven’t even used your website or app yet! What’s great about this one is that it offers a wide range of languages to choose from so that no potential customer is left behind. In terms of cost, it starts at $39 per user which makes it perfect for small businesses on a tight budget (just like Feedback Army). Plus, with their “A/B testing” feature you can test two different designs against each other to see which one users prefer – something that becomes incredibly important as you grow and want to focus on making changes that appeal to everyone (instead of just a few people).
The eighth tool is Hotjar: This product allows you to get feedback from people who haven’t even used your website or app yet. What’s great about this one is that it offers a wide range of languages to choose from so that no potential customer is left behind. Plus, with their “A/B testing” feature you can test two different designs against each other to see which one users prefer – something that becomes incredibly important as you grow and want to focus on making changes that appeal to everyone (instead of just a few people).
Conclusion: In the end, it is your customer who will decide if you are successful. They can tell you what they want and need from a product or service with their actionable feedback. And while gathering this information may seem like an insurmountable task, there are many helpful tools for collecting data about your customers in one place so that you don’t have to do all of the work yourself! Check out our blog post on essential tools for gathering customer feedback here we hope these tips help make things easier when it comes time to gather insights into how people use your products.
